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How to verify a ChatApp business account


Verify a ChatApp business account


For businesses, ChatApp is one of the most popular messaging apps. It is also a key channel for marketing as it allows companies to reach their clients much easier than any other medium. An official business account can be verified by sending a message to the ‘ChatApp Business Account’ label in ChatApp. To do this, you need to follow the steps below:

  1. Make a Facebook Business Manager account and verify it. To register for a Facebook Business Manager account, go to business.facebook.com. You must submit all necessary information, such as name, address, phone number, etc.
  2. Go to the business settings, link your ad account, add your company’s Facebook page, and establish an application ID. Verify company information in the security centre section by providing a phone number, valid business name, and address. Please be aware that, as required by Facebook, you must send a bank statement with your address on it or other supporting documentation for verification.
  3. Contact a ChatApp Business Solution Provider – A Business Solution Provider (BSP) can provide a ChatApp API that enables your company to collaborate with ChatApp. A BSP is fully authorized by ChatApp to examine your company credentials.
  4. Send data to the BSP – A BSP will have a list of requirements. You must visit the Facebook Business Manager account and enter all the necessary information there. Information like the name of the registered business, address, email, phone number, business manager ID, and so forth. It often takes up to a month to get validated after you have submitted all the necessary information to the BSP.

Verify a ChatApp business account


Requirements to Get Verified for a ChatApp Business Account


ChatApp Business Account


A business account is a key requirement for ChatApp to continue its use. With the ChatApp business account, you can send and receive messages with your contacts or other ChatApp users.

Your company must meet the requirements listed below to receive the verified tick on ChatApp.

  • There must be no violations of ChatApp’s rules, particularly its commerce policy.
  • ChatApp Business Account is in Quality Tier 2.
  • You must hold a current, validated Facebook Business ID.

How long does the green tick verification process take?

Green Tick application decision-making normally takes 1-2 working days. It might take up to a week, though, in exceptional circumstances. However, there are different verification methods for green tick verification. Depending on your location and what you want to do with your business, they have pros and cons. The method that takes the longest to process depends on your business.

What business types are not eligible for ChatApp Verification?

Businesses offering the following goods and services are ineligible to use ChatApp Business;

  • Drugs
  • Tobacco products
  • Gambling Enterprises
  • Liquor Brands
  • Arms and Ammunition Companies
  • live creatures
  • Adult Goods and Services
  • Healthcare & Medical Supplies
  • Services for dating
  • Cryptocurrencies

Please refer to its commerce policy for a complete list and the most recent information regarding the categories of goods and services that ChatApp does not allow.

What should you do if your green badge application is rejected?

The green badge application is a common feature in the ChatApp business account. It helps users access their contacts and messages without signing up for an account. However, what should you do if your green badge application is rejected?

The answer is simple – you should not worry about it. ChatApp has a dedicated team of experts who will help you resolve the issue within 24 hours or less. You can contact them at +91-9770047705 for more information. The only difference is how your profile and contact information are displayed to customers. Yes, the green badge gives it a more official appearance, but other than that, nothing has changed; you can still run advertising and provide customer service like any other brand that has the badge. After 30 days, you can attempt again if you’d like.


We have seen different ways businesses can be verified on ChatApp. This verification method is not only important for businesses, but it is important for individuals too. It serves as an additional way for businesses to verify their account and ensure they are not being spammed or hacked.

To understand why it’s important to verify business accounts on ChatApp, let’s look at some of the factors that need to be taken into consideration when doing so:

Businesses need to verify their accounts on ChatApp because there has been an increase in spam messages and fraudulent messages coming from businesses on ChatApp.

These fraudulent messages may come from any source – a hacker or someone who wants to create fake profiles for them, or maybe even just someone who wants to steal their information.

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What is the meaning of green tick?

Verified Account Badge, also known as Green Tick. The well-known green checkmark is a verification icon next to a company name in ChatApp. It indicates that a ChatApp official account has undergone an additional verification step.

How do I activate my ChatApp Business account?

The following steps will help you activate your ChatApp Business account.

  1. Log in to your ChatApp Business account.
  2. Go to the “Accounts” tab in your ChatApp Business account icon on the top menu bar of ChatApp.
  3. Select “Activate Your Account.” You will be prompted to log in with an email or password you created during the setup process or received through SMS/ChatApp calling, etc…
  4. Enter your email and password (if manually created). This step is optional, but it’s recommended that you do it.
  5. Select the “Activate Account” option.
  6. Wait for activation to complete. ChatApp Business account is now active and ready to use

Is it really necessary to verify my ChatApp Business Account?

Even though verification is not required for using ChatApp Business, the green checkmark offers a business account a professional appearance, boosts clients’ trust in the channel, and raises brand recognition. However, the verification process is currently limited to a number of “notable” businesses, which is a significant drawback of the verified business account process.