A yellow and grey logo with a yellow and grey speech bubble.
ChatApp Business Account

What is a ChatApp Business Account?


ChatApp Business Account

ChatApp is a messaging application owned by Facebook, and it has become a popular platform for business communication. Businesses are using it as a platform to reach out to their clients and expand their business. ChatApp is now the most-used messaging app in the world, with over 1 billion active monthly users. With this, businesses are looking for ways to use ChatApp for their purposes and find unique ways of marketing with it.

A lot of businesses are also using ChatApp as an online store where they can sell products from their website or social media page.

ChatApp Business Account is a special type of account that allows businesses to communicate with customers and employees using the app. The account provides enhanced features, such as the ability to track customer activity and manage messages. Furthermore, it offers security measures such as two-factor authentication and message encryption.

ChatApp businesses can take advantage of the app’s unique features to connect with customers and grow their businesses. For example, businesses can create custom channels for customers to follow, send push notifications when new content is posted, and run contests and giveaways.

The Features of ChatApp Business Account

ChatApp Business Account is a new feature of ChatApp that allows businesses to communicate with their customers and prospects. It provides business owners with a platform where they can send text messages, voice messages, and video messages.

The features of the ChatApp Business Account are as follows:

Direct Messages: This feature allows companies to send messages to their customers and prospects in a private chat. It also helps them to engage with their audience in a more personal and human way.

Group Chats: This feature allows businesses to create groups on the platform so they can share content and interact with their customers and prospects in a more interactive way.

Inbox Sharing: This feature enables companies to share content from different sources with one another, which helps them collaborate and get feedback from each other on what works best for their business.

App Groups: This feature lets businesses create groups within an app so they can share content, manage conversations, and engage with each other in real time.

Scheduled Messages: This feature lets companies schedule messages at specific times during the day or week so they can reach out to potential customers who might be very busy at times.

Advantages Offered by ChatApp Business


ChatApp Business

ChatApp Business Account is a business-oriented version of ChatApp that is designed specifically for small businesses. It has features like group chats and voice calls, which can be used to increase productivity in the workplace.

  • A business owner can communicate with customers in a more effective way with the use of ChatApp messages which is a great opportunity to build trust and loyalty with their customers.
  • A ChatApp Business Account is an easy way for your business to connect with your audience. It is also an efficient way to stay up-to-date on the latest trends in your industry.
  • With the use of ChatApp Business Account, companies can communicate with their clients in a cost-efficient way that even a small business owner may afford.
  • ChatApp Business Statistics is a ChatApp-exclusive service that provides real-time business statistics such as the number of messages sent, received and read by businesses on ChatApp. It provides insights into how businesses are using ChatApp to engage with their customers and prospects.
  • Entities have a platform to reach out to their target audience and be able to share ChatApp business API that helps manage customer service in a better way. This is the first step towards making your business more connected and engaging with your audience.
  • ChatApp chatbot allows businesses to have a virtual assistant on their phones 24/7 who can help them with customer service, marketing, content creation, and more. Chatbots enable businesses to make quick replies to customers’ inquiries.

Steps for Creating a ChatApp Business Account

Creating a ChatApp business account is easy. Here are the steps:

1. Download the ChatApp business app on Google Play Store or just go to ChatApp web and create an account.

2. Enter your phone number and password.

3. Click on the blue button that says “Create a business profile”.

4. On the business profile page, enter your company name, contact information, and website address.

5. Select the type of ChatApp account you want: individual or company (group). If you are creating a company account, select “company” from the Type drop-down menu and complete the company information form below it. If you are creating an individual account, select “individual” from the Type drop-down menu and complete the individual information form below it (you will not need to fill out a company information form).

Messaging Tips for ChatApp Business Accounts

ChatApp is a messaging app that offers a user-friendly interface and can be used for business purposes. Here are some tips for using ChatApp for business:

  • Begin by creating a profile for your business. This will give you access to different features and functionality of the app.
  • Send out automated messages to your customers, clients, and followers. This will keep them updated on your latest news and developments, as well as prompt them to make purchases or sign up for services.
  • Use ChatApp groups to communicate with multiple people at once. This is especially useful if you have a large customer base or if you want to promote special offers in a timely manner.
  • Utilise ChatApp marketing tools such as ads and coupons.


Businesses should consider using ChatApp to communicate with their customers. The app is simple to use, efficient and can be quick to respond to messages. Moreover, the platform has a large user base, so it can reach a large number of people quickly.

It is an effective way of building relationships with potential customers.

Using a ChatApp Business Account for marketing is cost-efficient, and it is an effective marketing tool that will help the business get closer to its goals.


What is the difference between ChatApp messenger and ChatApp business?

The difference between ChatApp business and regular ChatApp messenger is that the former lets you send messages to your contacts and manage your business conversations.

ChatApp business differs from regular ChatApp in several ways:

  • It allows you to send messages, make voice calls, and manage your business conversations;
  • It has an inbuilt feature called Biz Cards, which lets you design cards for sales, promotions, or any other marketing campaign;
  • You can create groups of up to 200 people;
  • There are more features available which are specific to businesses.

How can you verify a ChatApp business account?

ChatApp is a popular messaging app that allows users to send messages and share photos, videos, and voice messages. It has over 1.5 billion monthly active users.

In order to verify your ChatApp business account, you need to provide the following information:

  1. The name of the company.
  2. The name of the person who is authorised to deal with the account.
  3. The telephone number of that person.
  4. The email address of that person.

Can I use ChatApp Business for personal use?

ChatApp announced that it would be rolling out a new feature called Business Mode. This mode allows companies to communicate with customers and employees using ChatApp. But is this feature only for use by businesses? Can you use ChatApp for personal purposes too?

Yes, you can use ChatApp for personal purposes too. The main difference between using ChatApp for personal use and using it in a business setting is that you don’t have to keep records of your conversations. This makes it easier to keep track of your conversations if you need to, but it’s not necessary.